Domestic Shipping

 

"How much is shipping in Canada?"

Shipping in Canada is free of charge.

 

International Shipping 

​

"How much is shipping to U.S. or Europe?"

International shipping is $15 anywhere in U.S. and $25 for Europe shipping.

 

Customs Duties & Other Fees 

 

"Are there any other fees I should know about?"

Only if you are purchasing the $3,000 Madonna heels; they come with accredited insurance because they are considered a historical item and have been attempted to be stolen before.

How to Return  

 

"Who do I contact if I want to return a pair of shoes?"
You can contact us through the "Contact" page on this website and send us any questions or concerns you have with your purchase.

 

Damaged or Incorrect Items  

 

"Can I get extra credit if I received damaged or incorrect items?"

No. You will only get store credit for equal value of any exchanges with proof of purchase and full return of the product in question within 30 days.

 

Exchanges  

 

"Can I exchange a product if I don't like it?"

You can exchange any product within 30 days with proof of purchase and full return of the product in question - for any product of equal value.